Frequestly Asked Questions

General Questions

What services do you offer?

We provide a wide range of cleaning services for both residential and commercial spaces. Our offerings include regular cleaning, deep cleaning, move-in/move-out cleaning, post-construction cleaning, and more.

How often should I schedule a cleaning service?

The frequency of cleaning depends on your needs and preferences. We offer flexible scheduling options, including weekly, bi-weekly, monthly, and one-time cleanings.

Are your cleaning products safe?

Absolutely. We prioritize the health and safety of our clients. We use eco-friendly and non-toxic cleaning products that are effective and safe for you, your family, and your pets.

Do I need to be home during the cleaning?

It’s up to you. Many clients provide us with access to their property, while others prefer to be present during the cleaning. Our team is professional and trustworthy, and we ensure your property’s security.

How do you price your services?

Our pricing is based on factors such as the size of your space, the type of cleaning required, and the frequency of service. We offer competitive and transparent pricing. You can request a free quote to get an estimate.

Is your team trained and experienced?

Yes, our cleaning professionals are trained, experienced, and undergo background checks. We hire skilled individuals who are dedicated to providing exceptional service.

Can I customize my cleaning plan?

Absolutely. We understand that every space is unique. We offer customizable cleaning plans to accommodate your specific needs and preferences.

What if I’m not satisfied with the cleaning?

Your satisfaction is our priority. If you’re not fully satisfied, please let us know within 24 hours, and we’ll readdress the areas of concern at no additional cost.

How do I book a cleaning service?

Booking a service is easy. You can contact us through our website, phone, or email. We’ll discuss your requirements, provide a quote, and schedule a convenient time for the cleaning.

Are you insured?

Yes, we are fully insured to provide you with peace of mind and protection.

Do I need to provide cleaning equipment?

No need to worry about cleaning supplies and equipment. We bring our own high-quality tools and products to ensure thorough cleaning.

How far in advance should I schedule a cleaning?

While we strive to accommodate last-minute requests, it’s recommended to schedule your cleaning service at least a week in advance to secure your preferred time slot.

More questions

How can I best prepare for a Maid Liz visit?

To ensure we can provide a comprehensive cleaning service, we kindly ask you to tidy up any items that might hinder our thorough cleaning process, such as loose papers, dog toys, and children’s toys. In the kitchen, please ensure all dishes are put away. Additionally, kindly have replacement bags ready for all trash containers. Your proactive preparation will help us make the most of our visit and leave your space sparkling.

Can I request a specific cleaning professional?

While we understand your preference for consistency, please note that our team’s availability may vary, and there might be occasions when a different cleaner is assigned. It’s important to know that all our cleaners undergo rigorous training to meet our impeccable cleaning standards. Your satisfaction remains our top priority, regardless of the assigned professional.

What if we overlook an area?

Rest assured; our commitment is to provide you with a consistently pristine clean. In the rare instance that you’re not entirely satisfied, simply reach out to us, and we’ll promptly address the matter within 24 hours. Your contentment is our priority.

If you have any more questions or need further information, please don’t hesitate to contact us. We’re here to provide you with a clean and comfortable environment tailored to your needs.

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